1) Enhance their skills and capacities in counsel and manage personnel who visit healthcare organization.
2) Enhance their knowledge in resource management advocacy as a Hospital front desk Co-ordinator.
3) Enhance coustmer services excellence and patient satisfaction
4) Demonstarte billing activities
5) Enhance skill to work out on medical software for maintain hospital information system.
6) Demonstrate professional behaviour personal qualities and characterstics of a hospital front desk coordinator.
7) Demonstrate correct method of biomedical waste management.
8) Demonstrate basic life support and CPR and other actions in the event of medical and emergecies facility.
- Description
- Curriculum
- Reviews
Session 1
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1HFDC 1- Introduction to functions of Hospital Front Desk Coordinator Theory Duration
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2HFDC 1- Introduction to functions of Hospital Front Desk Coordinator Theory Duration - Mini Quiz
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3HFDC 2- Consent, Reporting & Documentation
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4HFDC 2- Consent, Reporting & Documentation - Mini Quiz
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5HFDC 3- Introduction to Medical Terminology required related to front desk functioning
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6HFDC 3- Introduction to Medical Terminology required related to front desk functioning - Mini Quiz
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7HFDC 4- Basic Structure and Function of the Human Body
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8HDFC 4- Basic Structure and Function of the Human Body- Mini Quiz
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9HFDC 5- Infection Control & Prevention
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10HFDC 5– Infection Control & Prevention - Mini Quiz
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11HFDC 6- Personal Hygiene
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12HFDC 6-Personal Hygiene - Mini Quiz
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13HFDC 7- Professional Behavior at work settings
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14HFDC 7- Professional Behavior at work settings - Mini Quiz
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15HFDC 8- Rights & Responsibilities of Patient’s
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16HFDC 8- Rights & Responsibilities of Patient’s - Mini Quiz
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17HFDC 9- Maintain conducive Environment in Emergency Situations
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18HFDC 9- Maintain conducive Environment in Emergency Situations - Mini Quiz
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19HFDC 10- Hospital Information System (HIS) – Medical Software Applications
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20HFDC 10- Hospital Information System (HIS) – Medical Software Applications - Mini Quiz
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21HFDC 11- Customer Service Excellence and Patient Satisfaction
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22HFDC 11- Customer Service Excellence and Patient Satisfaction - Mini Quiz
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23HFDC 12- Safety & First Aid
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24HFDC 12 – Safety & First Aid – Mini Quiz
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25HFDC 13- Payment and Billing
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26HFDC 13- Payment and Billing - Mini Quiz
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27HFDC 14- Basic Life Support
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28HFDC 14– Basic Life Support – Mini Quiz
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29HFDC 15- Bio Medical Waste Management
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30HFDC 15 – Bio Medical Waste Management – Mini Quiz
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31HFDC 16- Institutional Emergencies, Fire safety and & security
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32HFDC 16- Institutional Emergencies, Fire safety and & security - Mini Quiz
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33HFDC 17- Basic Computer Knowledge
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34HFDC 17 – Basic Computer Knowledge – Mini Quiz
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35HFDC 18- Soft Skills and Communication
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36HFDC 18 – Soft Skills & Communication – Mini Quiz
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