1) Enhance their skills and capacities in counsel and manage personnel who visit healthcare organization.
2) Enhance their knowledge in resource management advocacy as a Hospital front desk Co-ordinator.
3) Enhance coustmer services excellence and patient satisfaction
4) Demonstarte billing activities
5) Enhance skill to work out on medical software for maintain hospital information system.
6) Demonstrate professional behaviour personal qualities and characterstics of a hospital front desk coordinator.
7) Demonstrate correct method of biomedical waste management.
8) Demonstrate basic life support and CPR and other actions in the event of medical and emergecies facility.
Session 1
1
HFDC 1- Introduction to functions of Hospital Front Desk Coordinator Theory Duration
2
HFDC 1- Introduction to functions of Hospital Front Desk Coordinator Theory Duration - Mini Quiz
3
HFDC 2- Consent, Reporting & Documentation
4
HFDC 2- Consent, Reporting & Documentation - Mini Quiz
5
HFDC 3- Introduction to Medical Terminology required related to front desk functioning
6
HFDC 3- Introduction to Medical Terminology required related to front desk functioning - Mini Quiz
7
HFDC 4- Basic Structure and Function of the Human Body
8
HDFC 4- Basic Structure and Function of the Human Body- Mini Quiz
9
HFDC 5- Infection Control & Prevention
10
HFDC 5– Infection Control & Prevention - Mini Quiz
11
HFDC 6- Personal Hygiene
12
HFDC 6-Personal Hygiene - Mini Quiz
13
HFDC 7- Professional Behavior at work settings
14
HFDC 7- Professional Behavior at work settings - Mini Quiz
15
HFDC 8- Rights & Responsibilities of Patient’s
16
HFDC 8- Rights & Responsibilities of Patient’s - Mini Quiz
17
HFDC 9- Maintain conducive Environment in Emergency Situations
18
HFDC 9- Maintain conducive Environment in Emergency Situations - Mini Quiz
19
HFDC 10- Hospital Information System (HIS) – Medical Software Applications
20
HFDC 10- Hospital Information System (HIS) – Medical Software Applications - Mini Quiz
21
HFDC 11- Customer Service Excellence and Patient Satisfaction
22
HFDC 11- Customer Service Excellence and Patient Satisfaction - Mini Quiz
23
HFDC 12- Safety & First Aid
24
HFDC 12 – Safety & First Aid – Mini Quiz
25
HFDC 13- Payment and Billing
26
HFDC 13- Payment and Billing - Mini Quiz
27
HFDC 14- Basic Life Support
28
HFDC 14– Basic Life Support – Mini Quiz
29
HFDC 15- Bio Medical Waste Management
30
HFDC 15 – Bio Medical Waste Management – Mini Quiz
31
HFDC 16- Institutional Emergencies, Fire safety and & security
32
HFDC 16- Institutional Emergencies, Fire safety and & security - Mini Quiz
33
HFDC 17- Basic Computer Knowledge
34
HFDC 17 – Basic Computer Knowledge – Mini Quiz
35
HFDC 18- Soft Skills and Communication
36
HFDC 18 – Soft Skills & Communication – Mini Quiz
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Hospital Front desk Co-ordinator
Price:
Free
